LuckyDays Casino Cookies Policy

At LuckyDays Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookies Policy explains what cookies are, how we use them, why we use them, and the choices available to you regarding their use. By continuing to browse luckydays.com, you consent to our use of cookies as described in this policy. We encourage you to read this document carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — such as your computer, smartphone, or tablet — when you visit our website. At LuckyDays, we use cookies to recognise your device, remember your preferences, and provide you with a more personalised and seamless experience. Cookies do not contain personally identifiable information on their own, but they may be linked to personal data we hold about you in accordance with our Privacy Policy.

Similar technologies we may use alongside cookies include web beacons, pixels, local storage objects, and session tracking tools. Throughout this policy, we refer to all such technologies collectively as "cookies" for simplicity.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function properly. Without them, core features such as account login, navigation, and access to secure areas of the site would not work. Our LuckyDays Casino platform relies on these cookies to maintain your session while you are logged in, process transactions, and ensure the integrity of our services. You cannot opt out of strictly necessary cookies, as they are fundamental to the operation of the site.

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors interact with our website. This helps us understand which pages are most visited, how long users spend on different sections, and where technical issues may arise. At LuckyDays, we use this data — typically in anonymised or aggregated form — to continuously improve the user experience across our desktop platform, mobile browser, and the LuckyDays app.

Functional Cookies

Functional cookies allow our website to remember choices you make, such as your preferred language (English, German, French, Finnish, or Thai), your region or locale (for example, Canada, Finland, New Zealand, or South Africa), and other personalised settings. Our LuckyDays Casino services are available across multiple locales, and these cookies ensure that your experience reflects your selected preferences each time you visit.

Targeting and Advertising Cookies

We may use targeting cookies to deliver relevant content and promotional material to you, including information about bonuses, the LuckyDays app, and other offers. These cookies track your browsing activity across our site and may be used by third-party advertising partners to show you relevant advertisements on other websites. At LuckyDays, we aim to ensure that any advertising you encounter is appropriate and proportionate to your interests as a player.

Third-Party Cookies

Some cookies on our website are placed by third-party service providers acting on our behalf. These include analytics providers, payment processors such as Trustly and BankID, game providers including Play'n GO, Evolution Gaming, NetEnt, Quickspin, Nolimit City, Microgaming, Red Tiger, and Relax Gaming, as well as customer support tools. Our LuckyDays Casino partners may set their own cookies subject to their respective privacy and cookie policies.

Why We Use Cookies

We use cookies for a number of important purposes that allow us to deliver a high-quality online casino experience. Specifically, we use cookies to:

• Authenticate your account and keep you securely logged in during your session on lucky days casino
• Remember your language and regional settings, such as Canada, Finland, UAE, or New Zealand
• Analyse website traffic and user behaviour to improve our platform and game library
• Enable live chat and email support functionality (help@luckydays.com)
• Support the safe and correct operation of payment methods including Trustly, Skrill, Neteller, Visa, and MasterCard
• Personalise content and promotions, including app-exclusive offers available through the LuckyDays app
• Ensure compliance with our obligations under the Malta Gaming Authority (MGA) licence no. MGA/B2C/822/2020
• Detect and prevent fraud, cheating, or other irregular activity on our platform
• Support responsible gambling features and tools available on our site

Cookie Duration

Cookies we place on your device may be either session cookies or persistent cookies. Session cookies are temporary and are deleted automatically when you close your browser. Persistent cookies remain on your device for a set period of time or until you delete them manually. At LuckyDays, the duration of persistent cookies varies depending on their purpose — analytics cookies may be retained for up to 24 months, while preference cookies typically expire after 12 months.

Managing Your Cookie Preferences

We respect your right to control how cookies are used on your device. At LuckyDays, you have several options for managing cookie settings:

• Browser settings: Most web browsers allow you to view, manage, delete, and block cookies through their settings menus. Please note that disabling cookies may affect the functionality of our website.
• Cookie consent tool: When you first visit our site, we present a cookie consent banner. You may use this tool to accept or decline non-essential cookies at any time.
• Third-party opt-outs: For cookies set by third-party services, you may be able to opt out directly through those providers' own privacy or cookie settings.
• Device settings: If you use our native Android app (available as a direct APK download), your device settings may offer additional options for managing data and tracking preferences.

Please be aware that strictly necessary cookies cannot be disabled without significantly impacting your ability to use our services, including logging into your LuckyDays account or making deposits and withdrawals.

Cookies and Responsible Gambling

Our LuckyDays Casino platform is operated by Jungle Media Ltd., incorporated in Malta (company reg. no. C 79253), registered at Level 1, Burlington Complex, Dragonara Road, St. Julians, Malta. We are licensed and regulated by the Malta Gaming Authority. Certain cookies we use support our responsible gambling obligations, including session tracking tools that help us monitor gameplay patterns and allow us to implement protective measures where necessary.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our business practices. At LuckyDays, we will notify you of any material changes by updating this page. We encourage you to review this policy periodically. Your continued use of our website following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about our use of cookies or this policy, please do not hesitate to get in touch. At LuckyDays Casino, our support team is available via live chat on-site or by email at help@luckydays.com. Complaints may also be referred to our Alternative Dispute Resolution (ADR) entity, Casino Reviews (The POGG), or escalated to the Malta Gaming Authority as our licensing regulator.